Terms & Conditions | Bosch Performance | Terms of Use

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. ALL USERS OF THIS WEBSITE AGREE THAT ACCESS TO AND USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS AND OTHER APPLICABLE LAW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following Terms and Conditions and other applicable law. Read more. 
 
Since December 2012, Robinair, OTC, Actron, Sunpro, TIF and Autoboss became Bosch brands and were integrated into the Automotive Service Solutions Business Unit of the Bosch Automotive Aftermarket Business Division.
 
© Copyright Robert Bosch LLC
 
All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same on Bosch web sites are protected by copyright and other intellectual property rights. The content of these web sites may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights.
 
Names of authorized representatives
Digital Marketing Manager
 
Telephone number
+1 800 533 6127
 
Email address
inquiry@service-solutions.com
 
Mailing address
Bosch Automotive Service Solutions
Attn: Digital Marketing Manager
655 Eisenhower Drive
Owatonna, MN 55060
 
Copyright Claims and Designated Agent
 
It is the policy of Bosch to respond to claims of intellectual property infringement. Bosch will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512c2 DMCA and other applicable intellectual property laws.
 
Pursuant to the DMCA, notifications of claimed copyright infringement should be sent to a Service Provider‘s Designated Agent. Notification must be submitted to the following Designated Agent for this site:
 
Digital Marketing Manager
 
To be effective, the notification must be written communication that includes the following:
  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
  4. Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number and, if available, an electronic mail address at which the complaining party may be contacted;
  5. A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law;
  6. A statement that the information in the notification is accurate, and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
 
Product Information.
 
Product information on the Website does not constitute an offer to sell. Rather, product information is provided merely for advertising purposes. Your submission of an order to Bosch Automotive Service Solutions LLC ("Bosch") constitutes an offer to purchase which, if accepted by Bosch, shall be subject to Bosch's Terms and Conditions of Sale, as modified from time to time. RECEIVING AN ORDER ACKNOWLEDGEMENT DOES NOT GUARANTEE THE ACCEPTANCE OF AN ORDER. BOSCH RESERVES THE RIGHT TO LIMIT THE QUANTITY OF ITEMS ORDERED AND/OR REFUSE TO SELL TO ANY CUSTOMER.
 
Changes to the Website.
 
Changes may be made periodically and at any time to the Website. Products may be mistakenly listed at inaccurate prices, they may be mistakenly listed as available when, in fact, they are unavailable, or they may be mistakenly described. Bosch reserves the right to refuse or cancel any orders placed for such product. Bosch reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. Any change in these Terms of Use is effective immediately upon your receipt of notice from Bosch. Notice can be given through e-mail or posting on the Website. You should periodically check these Terms of Use for changes. Any use of the Website after changes have been made shall be deemed acceptance of those changed Terms of Use.
 
Intellectual Property.
 
Bosch, its affiliates, customers or third party content providers, own and shall retain all worldwide rights in the intellectual property of the Website, including, but not limited to, trademarks, inventions, ideas, trade secrets, the "look and feel" of the Website, its color combinations, layout, and all other graphical elements, and the copyright in and to its original content. You should assume that everything you read or see on the Website is copyrighted or otherwise protected and owned by Bosch, its affiliates, customers or a third party who licensed the right to use such content to Bosch. Unless otherwise expressly noted, nothing that you read or see on the Website may be copied, reproduced, modified, distributed, transmitted, republished, displayed, or performed for commercial use without the prior written consent of Bosch.
 
Term and Termination.
 
These Terms of Use are applicable to you upon your accessing the Website. These Terms of Use may be amended or terminated by Bosch without notice at any time, for any reason. Moreover, Bosch may terminate, restrict, or suspend your username privileges at any time, without notice. The provisions of these Terms of Use shall survive any termination.
 
Disclaimers.
 
The use of the Website is at your own risk, and Bosch does not guarantee that the Website functions will not be interrupted, that no errors will occur, and that no computer viruses or other harmful content is contained in the Website or servers. Bosch shall have no liability for any viruses, damage to your computer, loss of data, financial loss, or any other damages. Any and all expenses related to necessary services or repairs for software or hardware, computer viruses, software code, and any losses or damages resulting from usage of the Website, are the sole responsibility of the user. You expressly agree to refrain from doing, either personally or through an agent, any of the following:
 
  • Use any device or other means to harvest information about other users.
  • Transmit, install, upload, or otherwise transfer any virus, program, process, advertisement, communication, or other item to the Website or related servers and networks.
  • Upload or copy from the Website any content that violates or infringes the intellectual property rights of others (including, but not limited to, copyrights, trademarks, trade secrets, patents and publicity rights).
  • Use the Website for any unlawful means.
  • Transmit, install, upload, or otherwise transfer any information in violation of the laws of the United States.
  • Using Website content in territories where the sale of products to which the content relates is not permitted.
 
Registration and Username Use.
 
In the event that you register for a username on the Website, you agree that you are solely responsible for maintaining the confidentiality and security of that username and your password, and you are responsible for all acts and/or omissions that occur under the authority of your username. If you have reason to believe that there is any unauthorized use of your username or any other breach of security related to the Website, you shall immediately so notify Bosch by contacting us.
 
Submission of Information.
 
Bosch reserves the right to collect and use data from the Website in accordance with its Privacy Statement, as modified from time to time. You hereby grant Bosch a non-exclusive, fully paid-up right to access, reproduce and use the information you submit to Bosch through the Website solely for the purpose of facilitating its business relationship with you.
 
Indemnification.
 
You agree to indemnify, defend, and hold harmless Bosch, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Website using your username.
 
Claims from Use.
 
Your use of the Website shall be governed in all respects by the laws of the State of Michigan, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods; provided, however, that Bosch agrees to abide by the consumer protection regulations adopted by each member state of the European Union pursuant to the Electronic Commerce Directive, but only to the extent necessary to comply with the minimum requirements of such regulations. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to the Website (including but not limited to the purchase of Bosch products or third party content providers) shall be in the state or federal courts located in Oakland County, Michigan, U.S.A. Any cause of action or claim you may have with respect to the Website (including but not limited to the purchase of products) must be commenced within one (1) year after the claim or cause of action arises. Bosch's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions.
 
TERMS AND CONDITIONS OF SALE


THESE TERMS AND CONDITIONS OF SALE APPLY TO DIRECT PURCHASES MADE FROM BOSCH AUTOMOTIVE SERVICES SOLUTIONS BY PHONE OR THE INTERNET. PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

1. GENERAL. UNLESS OTHERWISE SPECIFICALLY AGREED IN WRITING BY BOSCH AUTOMOTIVE SERVICE SOLUTIONS INC. (DBA BOSCH AUTOMOTIVE SERVICE SOLUTIONS) ("BOSCH"), THESE TERMS AND CONDITIONS OF SALE SET FORTH HEREIN, TOGETHER WITH ANY OTHER DOCUMENTS ISSUED BY BOSCH PERTAINING TO THIS TRANSACTION ("BOSCH DOCUMENTS") CONTAIN THE SOLE AND EXCLUSIVE TERMS AND CONDITIONS WHICH SHALL APPLY TO THE SALE BY BOSCH OF BOSCH'S GOODS AND SERVICES ("PRODUCTS") TO THE BUYER ("BUYER") THROUGH BOSCH'S WEBSITE ("WEBSITE") OR BY PHONE. THE SALE OF PRODUCTS BY BOSCH TO BUYER IS EXPRESSLY LIMITED TO BUYER'S ACCEPTANCE OF THE BOSCH DOCUMENTS, IF ANY, AND THE TERMS AND CONDITIONS CONTAINED HEREIN (COLLECTIVELY, THE "AGREEMENT"). NO MODIFICATION OR WAIVER OF ANY OF THE TERMS AND CONDITIONS CONTAINED IN THE AGREEMENT AND NO ADDITIONAL OR DIFFERENT TERMS OR CONDITIONS SHALL BE EFFECTIVE UNLESS AGREED TO IN A WRITING SIGNED BY BOTH PARTIES. NO ORAL AGREEMENT, COURSE OF PERFORMANCE OR OTHER MEANS OTHER THAN SUCH WRITTEN AGREEMENT SIGNED BY BOTH PARTIES EXPRESSLY PROVIDING FOR SUCH WAIVER SHALL BE DEEMED TO WAIVE ANY THE TERMS OF THE AGREEMENT. BUYER'S ACCEPTANCE OF THE PRODUCTS SOLD HEREUNDER SHALL CONSTITUTE BUYER'S ACCEPTANCE OF THE TERMS OF THE AGREEMENT.

2. PRICES AND TAXES. All prices for Products shall be as set forth on the Website on the date of placement of the order for Products. All prices are subject to the shipping terms defined in Section 5 below. The prices are exclusive of any applicable Federal, State, Provincial or local taxes or assessments. Such taxes and assessments will be included in Bosch's invoice and paid by Buyer. All prices are subject to adjustment, at any time, by Bosch for changes in volume forecasts, economics or exchange rates, as applicable. Such adjustment shall be retroactive if Buyer's actual purchases fall short of the volume forecasts the prices were based on. 

3. CANCELLATIONS AND CHANGES. No cancellations of or changes to the Products ordered by Buyer shall be effective without Bosch's written consent. Without such consent, a cancellation of or change to the Products ordered by Buyer shall entitle Bosch to all remedies available by law or equity including, but not limited to, cancellation costs or increased prices. Bosch may revise and discontinue Products at any time without notice and this may affect information saved in Buyer's online "cart." Bosch will ship Products that have functionality and performance of the Products ordered, but changes between what is shipped and what is described by a specification sheet or catalog are possible. 

4. RETURNS. All sales of electronic online information are FINAL and shall not be refunded under any circumstances. All non-software Products are subject to policies that allow, under limited circumstances, items to be returned, credit and refunded. Products may not be returned without obtaining written authorization and shipping instructions from an authorized representative of Bosch. Seller must return Products to Bosch in their original packaging. Buyer is responsible for risk of loss, shipping and handling fees for returning or exchanging Product. Additional fees may apply. 

5. SHIPMENT AND DELIVERY. All delivery dates are estimates only. Bosch's only obligation with respect to delivery dates shall be to use reasonable efforts to meet same. Delivery dates will be reasonably extended if Buyer does not timely delivery any materials, documentation, approvals, examinations and clearances that are required to be provided by Buyer. All Products are delivered as follows: (a) U.S. domestic shipping (i.e. shipments are from a U.S. location to a U.S. location): FOB (as commonly understood in U.S. domestic freight movement) the designated Bosch facility; and (b) all other shipping: FCA (as defined in Incoterms 2010) at the designated Bosch facility. Title and risk of loss to the Products shall transfer upon completion of delivery of the Products per the applicable delivery term. Products shall be packaged for shipment in Bosch's standard packaging. Bosch will not be liable for any delays, breakage, loss or damage after having made delivery in accordance with the applicable delivery term. Except as otherwise agreed, all claims for loss or damage in transit are to be made by Buyer directly to the transportation carrier and the appropriate insurance carrier retained by Buyer. No deductions of any kind from the invoice amount shall be made. Unless otherwise specified in Bosch's quotation, standard packing for domestic shipment is included in the quoted price. When special domestic or export packing is requested, Buyer will be charged for any additional expenses. Shipments shall be deemed accepted by Buyer unless written notice of rejection is received by Bosch within ten (10) days after receipt of the Products by Buyer. 

6. FORCE MAJEURE.In the event either party is unable to fully perform its obligations hereunder (except for Buyer's obligation to pay for Products ordered) due to events beyond its reasonable control including but not limited to acts of God, action by any governmental authority (whether valid or invalid), fires, floods, windstorms, explosions, riots, natural disasters, wars, sabotage, labor problems (including lockouts, strikes, slowdowns), inability to obtain power, material, labor, equipment or transportation, or court injunction or order, that party shall be relieved of its obligations to the extent it is unable to perform without liability to the other party. Timely notice of such inability to perform shall be given to the other party. In the event of Bosch's inability to perform due to force majeure, Buyer shall be entitled to reduce its purchase obligations towards Bosch by the quantities purchased from other sources, but shall not have the right to terminate this Agreement. 

7. PAYMENT TERMS. Terms of payment are within Bosch's sole discretion and, unless otherwise agreed by Bosch, payment must received by Bosch prior to Bosch's acceptance of an order. Payment for Products through the Website will be made by credit card, wire transfer or some other prearranged payment method unless credit terms have been specifically accepted and confirmed by Bosch in writing. Bosch may invoice parts of an order separately. Bosch reserves the right to alter or suspend credit terms, require C.O.D. or advance payment, whenever Bosch has reasonable doubt as to Buyer's credit worthiness. If Buyer becomes delinquent in payment or refuses to accept C.O.D. shipments, Bosch shall have the right, in addition to all other available rights and remedies, to cancel any or all Buyer orders, withhold further deliveries, and declare all unpaid amounts for Products previously delivered immediately due and payable. Amounts past due shall be subject to an interest charge of 1.5% per month or the highest amount permitted under applicable law, if lower. All costs and expenses incurred by Bosch as a result of non-payment or delinquent payment by Buyer, including collection costs, interest, and reasonable attorneys' fees, shall be paid by Buyer. 

8.WARRANTY/RECALL. 

8.1 The warranty for Products is the warranty posted on the Website on the date of Buyer's placement of the order for Products and designated as applicable for the Products purchased hereunder. Bosch reserves the right to modify any Product warranty from time to time by posting such warranty on the Website; provided, however, the warranty in effect on the date Buyer placed its order for Products shall be the warranty applicable to the Product for the warranty period stated in the warranty, if any. Bosch's sole liability and Buyer's sole remedy for a breach of any applicable warranty is the repair or replacement of the affected Product, in Bosch's sole discretion, pursuant to the process set forth in the applicable warranty.

8.2 If Buyer believes a recall is required by law and, in whole or in part, is caused by the Products, Buyer shall give prompt written notice to Bosch, keep Bosch at all times fully informed and consult with Bosch on the actions to be taken. Such prompt written notice is also required in the event of any Product-related incident such as fire, accident, or malfunction causing injury, and shall be accompanied by all information available to Buyer. Prior to any recall involving the Products, Bosch shall have the right to perform a full investigation including, but not limited to, inspection and testing (including destructive testing) of the Products involved, scene investigation, and copies of all witness statements, reports, analysis, and tests performed by or on behalf of or in the possession of Buyer. Buyer shall give Bosch full support for such investigation. In the event that a recall is determined to be legally required, both parties agree to negotiate a fair and equitable reimbursement of Buyer's direct expenses incurred for such recall. In no event shall Bosch's liability hereunder exceed 10% of the average yearly net invoiced value of the aggregate sales of the Products concerned to Buyer, nor shall Bosch be liable for mark-ups or profit margins normally accruing to Buyer or its customers in the provision of replacement parts, nor for costs of handling, administration, customer inducement or incentives, nor for incidental, consequential or punitive damages (including but not limited to damages caused by standstill, loss of goodwill, lost profits), whether incurred by Buyer or any of its customers. 

8.3 THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BOSCH ASSUMES NO LIABILITY FOR INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES. THE REMEDIES SET FORTH IN THIS SECTION REPRESENT BUYER'S SOLE AND EXCLUSIVE REMEDIES FOR ANY BOSCH BREACH OF WARRANTY. SELLER IS NOT OBLIGATED TO HONOR ANY WARRANTY OR PROVIDE SERVICE UNTIL BOSCH RECEIVES PAYMENT IN FULL.

9. PROTOTYPE WARRANTY. Prototype products are for use only in product testing/evaluation by qualified Buyer representatives in an appropriate test environment. Prototype products are provided "AS IS" and all warranties are expressly excluded. Bosch shall have no liability for claims related to the prototype products. Buyer shall indemnify and hold Bosch harmless from claims related to the prototype products. 

10. SPECIAL TOOLING. Special tooling which is separately negotiated for and fully paid for by Buyer as a separate item on an order shall become the property of Buyer. During its use at Bosch's facility, such special tooling shall be held for the exclusive use of Buyer (except that Bosch may use such special tooling for the supply of Products to its affiliates) and shall be maintained in accordance with Bosch's usual practice. Buyer shall bear the risk of ordinary wear and tear, or loss or damage other than such caused by Bosch. At the request of Buyer and to the extent practicable, special tooling shall be identified by appropriate markings. Prices for special tooling do not include transportation costs, storage beyond completion of the purchase order, or costs of marking or packaging. Bosch will not be responsible for special tooling after completion of the purchase order and Buyer shall remove all special tooling within thirty (30) days after such completion. If Buyer fails to do so Bosch may, at Buyer's expense and without any liability towards Buyer, dispose of such in a manner it deems fit. Bosch shall have a lien on the special tooling to secure all outstanding obligations of Buyer. 

10. TERMINATION/CANCELLATION.

10.1 Either party may terminate this Agreement: (a) upon breach of any material term of this Agreement by the other party which is not remedied within thirty (30) days after notice of such breach; or (b) if a party becomes insolvent or makes an assignment for the benefit of creditors, or such party institutes any voluntary proceeding under bankruptcy, reorganization, arrangement, readjustment of debt or insolvency law of any jurisdiction or for the appointment of a receiver or trustee in respect to any of the party's property, then termination shall be automatic and immediate; however, in the event any such proceeding is initiated by a third party against such party, termination shall be automatic if the such proceeding is not dismissed or cured by the party within thirty (30) days after the filing thereof. 

10.2 Buyer may cancel an order only with the written consent of Seller and upon payment of cancellation charges which may include, without limitation, costs of engineering, reconditioning, labor, materials and Bosch's profit. 

11. PATENTS/TRADEMARKS. Bosch warrants that the Products shall be delivered free of rightful claims for infringement of any United States patent or trademark, provided, however, that this warranty shall not apply to claims for patent infringement to the extent that any Products are (a) manufactured to Buyer's specifications, (b) used in combination with Products not purchased from Bosch in a manner which infringes a patent covering the combination, or (c) used in a manner not reasonably anticipated by Bosch. Bosch's obligation hereunder is conditioned upon Buyer: (i) giving Bosch prompt written notice of any infringement claim; (ii) cooperating fully with respect to the defense of such claim; and (iii) upon Bosch's request, providing Bosch full control of the defense including settlement and/or litigation of such claim. Bosch shall be entitled, at its option, to obtain a license on Buyer's behalf for the Product which (allegedly) infringes an intellectual property right or to modify the Product in such a way that it does not infringe the intellectual property right, or replace the Product by a similar product which does not infringe the intellectual property right. This Section constitutes the entire liability of Bosch and sole and exclusive remedy of Buyer for claims for intellectual property infringement relating to the Products.

12. GOVERNMENT CONTRACTS. If Products are purchased under a government contract or sub-contract, Buyer shall promptly notify Bosch of the provisions of any government procurement laws and regulations which are required to be included in the contract covering the Products ordered. If compliance with such provisions increases Bosch's costs or liability, Bosch shall be entitled, at its option, to adjust the prices accordingly, request separate payment of the additional costs, or terminate this Agreement, with Buyer being responsible for all costs incurred by Bosch. 

13.  CONFIDENTIAL INFORMATION. Any and all information concerning Bosch, the Products or the transaction covered hereunder which Bosch discloses to Buyer, or which Buyer otherwise obtains knowledge of hereunder, remains the exclusive property of Bosch and shall not be disclosed by Buyer to third parties without Bosch's express written consent. Buyer agrees to safeguard the confidential and proprietary information of Bosch by using reasonable efforts, consistent with those used in the protection of its own proprietary information of a similar nature, to prevent its disclosure to third parties. Buyer shall have no right whatsoever to such information other than to use it for evaluation for the purpose of the transaction covered hereunder. Bosch will not disclose information submitted to it by Buyer which is confidential and proprietary to Buyer and clearly designated as such without Buyer's consent. The restrictions and obligations of this Section shall not apply to information that: (a) is already publicly known at the time of its disclosure by Bosch; (b) after disclosure by Bosch becomes publicly known through no fault of Buyer; (c) Buyer can establish by written documentation was properly in its possession prior to disclosure by Bosch or was independently developed by Buyer without use of or reference to any of Bosch's information or (d) is required to be disclosed pursuant to law, regulation or lawful order or process, however in such event Buyer shall promptly notify Bosch of the disclosure requirement to permit Bosch to oppose or limit such disclosure.

14. GOODS FOR EXPORT; NO RESALE. Buyer agrees to comply with all applicable laws, regulations or orders, including, if applicable all requirements of the International Traffic in Arms and/or the Export Administration Act, as may be amended. If the ultimate destination of the Products is outside of the United States, Buyer shall designate such country on its order. In the event that Buyer purchases Products for export without notifying Bosch, Buyer shall have sole liability and shall defend and indemnify Bosch for any loss or damage (including, without limitation, claims of governmental authorities) arising from the export from the United States or import into another country of such Products. Except as otherwise agreed by the parties, Buyer represents it is buying Products only for its own internal use, and not for resale.

15. REMEDIES/LIMITATION OF REMEDIES. Bosch's rights and remedies set forth herein shall be in addition to any legal or equitable right or remedy available to Bosch. Bosch's failure to insist on the performance by Buyer of any term or failure to exercise any right or remedy, or Seller's waiver of any breach or default hereunder by Buyer shall not, thereafter, waive any other terms, conditions, rights, remedies, breaches or defaults, whether of the same or as similar type or not. No waiver of any of Bosch's rights or remedies shall be effective without Bosch's express written consent. Bosch shall not be liable for any incidental, consequential, special or punitive damages arising from the sale or use of any Products or Bosch's performance or failure to perform any of its obligations hereunder or any order or other agreement, whether the claims be in contract or tort, including negligence or strict liability. Buyer's sole and exclusive remedy after acceptance of the Products shall be the remedy available under the warranty provision. 

16. SET-OFF. Buyer is not entitled to set-off any amounts due or allegedly due from Bosch to Buyer from its debts towards Bosch. 

17. ASSIGNMENT. Neither party shall be entitled to assign its rights or obligations hereunder without the other party's prior written consent. A corporate reorganization, which does not result in a change of control or beneficial owner, shall not be deemed an assignment. 

18. RELATIONSHIP OF THE PARTIES. Buyer and Bosch are independent contracting parties. Nothing hereunder or in the course of performance of this agreement shall grant either party the authority to create or assume an obligation on behalf or in the name of the other party, or shall be deemed to create the relationship of joint venture, partnership, association or employment between the parties. 

19. SEVERABILITY.  In the event that any provision of this Agreement shall by a court be declared void or unenforceable, the validity of any other provisions and of the entire Agreement shall not be affected thereby. 

20. APPLICABLE LAW; ARBITRATION. This Agreement and all disputes between the parties arising out of or related to this Agreement shall be governed by the laws of the State of Michigan except for its choice of law rules; the United Nations Convention on the International Sale of Goods shall not apply. The parties agree to submit all such disputes to binding arbitration which shall be held in Oakland County, Michigan, in accordance with the rules of the American Arbitration Association ("AAA") pertaining to commercial arbitration. Within thirty (30) days after either party has notified the other in writing that it is submitting a dispute to arbitration, three (3) arbitrators shall be appointed in accordance with said rules. Neither party shall be allowed to object to an arbitrator appointed by the other party. The arbitrators shall have no authority to award punitive damages or any other damages excluded herein. The arbitration award shall be final and binding, and it may be entered in and enforced by any court of competent jurisdiction. The party prevailing in the arbitration or any other legal proceedings shall be entitled to recover its costs including reasonable attorney's fees incurred due to the arbitration or other legal proceedings. 

21. VALIDITY OF QUOTATION. Any quotations issued subject to the terms contained herein shall be valid for thirty (30) days from the date of issuance unless otherwise stated in Bosch's quotation.

22. SOFTWARE LICENSE. The following End User License Agreement ("EULA") pertains to software product or products, including computer software, and may include associated media, printed materials and "online" or electronic documentation, as well as any updates (collectively, "Software Product"), which you download, install, copy or otherwise use as a result of a purchase from this Website. A Software Product may be accompanied by a separate agreement, in which case the terms of that agreement will govern. Carefully read the terms and conditions of this EULA before using the Software Product. Use of this Software Product indicates your acceptance of the following terms and conditions.

LICENSE. Subject to the terms and conditions of this EULA, Bosch grants to you a personal, non-exclusive, non-transferable (except as noted in the Assignment provision below) license (without the right to sublicense) to use the Software Product on a single computer at a time. This EULA will also govern any Software Product updates, upgrades, and program additions for the Software Product which has been provided to you by Bosch, unless such upgrades, updates, or additions are accompanied by a separate agreement, in which case the terms of that agreement will govern. Bosch is not obligated to provide any updates, upgrades or program additions to the Software Product. Use includes your right to copy the Software Product in machine-readable form for backup purposes only. You agree to reproduce the copyright and other notices on any copies you make of the Software Product.

RESTRICTIONS. You shall not, and shall not permit anyone else to: (a) use the Software Product on any computer that you do not own or control: (b) use the Software Product in multiple computer or multiple user arrangements; (c) copy, distribute or otherwise provide the Software Product to any third party (including leasing, renting, letting on loan or sublicensing; (d) modify, translate, make derivative works of, disassemble (except to the extent that this restriction is expressly prohibited by law), reverse compile, or reverse engineer any part of the Software Product to build a similar or competitive product or service; (e) use the Software Product in a computer-based services business; (f) remove any proprietary notices or labels on or relating to the Software Product.

INTELLECTUAL PROPERTY. You acknowledge that no title to the intellectual property in the Software Product is transferred to you. You further acknowledge that all right, title and interest in and to the Software Product shall remain the property of Bosch and/or its suppliers, and you will not acquire any rights to the Software Product, except as expressly set forth above. The Software Product is protected by copyright laws, international copyright treaties, and other intellectual property laws and treaties. All trademarks appearing in the Software Product are the property of their respective owners.

CONSENT TO USE OF DATA. The Software Product does not collect any of your personal data on its own. You may wish to enter optional information under Settings>User Registration. Your personal information will be maintained in accordance with Bosch's privacy policy. You agree that Bosch may collect and use technical data and related information, including but not limited to technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to the Software Product. Bosch may use this information, as long as it is in a form that does not personally identify you, to improve its products or to provide services or technologies to you.

LIMITED WARRANTY. For ninety (90) days from the date of shipment, we warrant that the media (for example, the flexible disk) on which the Software Product is contained, will be free from defects in materials and workmanship. This warranty does not cover damage caused by improper use or neglect. To obtain warranty service during the ninety day warranty period, you may return the Software Product (postage paid) with a description of the problem to the place where you obtained it. The defective media on which the Software Product is contained will be replaced at no additional charge to you.

WE DO NOT WARRANT THE CONTENT OF THE SOFTWARE PRODUCT WHICH IS, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. BOSCH DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, COMPATABILITY, SECURITY, ACCURACY OR NON-INFRINGEMENT. 

WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DELAY IN FURNISHING THE SOFTWARE PRODUCT OR ANY OTHER PERFORMANCE UNDER THIS EULA.

NEITHER BOSCH, OR ANY OF ITS AFFILIATES, NOR ANY OF BOSCH'S LICENSORS, SERVICE PROVIDERS, OR SUPPLIERS WARRANT THAT THE SOFTWARE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.

YOUR USE OF THE SOFTWARE PRODUCT IS AT YOUR SOLE RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR HANDHELD DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH USE.

NEITHER BOSCH OR ANY OF ITS AFFILIATES, OR ANY OF BOSCH'S LICENSORS, SERVICE PROVIDERS OR SUPPLIERS WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE APPLCIATION IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. 

YOU EXPRESSLY UNDERSTAND AND AGREE THAT BOSCH AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS AND SUPPLIERS, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES WHATSOEVER, INLCUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES); ARISING OUT OF, OR RESULTING FROM, THE USE OR THE INABILITY TO USE THE SOFTWARE PRODUCT.

OUR ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDIES FOR LIABILITY OF ANY KIND (INCLUDING LIABILITY FOR NEGLIGENCE) FOR THE SOFTWARE PRODUCT COVERED BY THIS EULA AND ALL OTHER PERFORMANCE OR NONPERFORMANCE BY US UNDER OR RELATED TO THIS EULA ARE LIMITED TO THE REMEDIES SPECIFIED UNDER THIS EULA.

INDEMNIFICATION. You agree to indemnify, hold harmless and, at Bosch's option, defend us and other affiliates and our respective officers, directors, employees, agents and representatives from any and all third party claims, liability, damages and/or costs (including reasonable legal fees) arising from your improper use of the Software Product or your violation of this EULA.

ASSIGNMENT. You may transfer and assign a Software Product and this EULA to a successor of your business in which you use the Software Product. However, you must transfer all copies of the Software Product to the successor. The successor must promptly notify us that the successor will comply by the terms of this EULA. Otherwise, you may not transfer or assign the Software Product and this EULA.

TERMINATION. The license to use the Software Product remains in effect during the period for which you have a subscription to the Software Product unless earlier terminated by you or Bosch by providing written notice to the other party. Your rights under this EULA will terminate automatically without notice from Bosch if you fail to comply with any term(s) of this EULA. Upon termination of the EULA, you shall cease all use of the Software Product, and destroy all copies, full or partial, of the Software Product. SOFTWARE LIMITING FUNCTIONS MAY BE INCLUDED IN THE SOFTWARE PRODUCT THAT MAY DISABLE YOUR USE OF THE SOFTWARE PRODUCT UNPON THE EXPIRATION OR TERMINATION OF YOUR LICENSE TO THE SOFTWARE PRODUCT.

EXPORT AND OTHER LAWS. You may not use the Software Product in violation of any federal, state or other applicable laws. You may not use or otherwise export or re-export the Software Product except as authorized by United States law and the laws of the jurisdiction in which the Software Product was obtained. In particular, but without limitation, the Software Product may not be exported or re-exported (a) into any U.S. embargoed countries or (b) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person's List or Entity List. By using the Software Product, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use the Software Product for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture or production of nuclear missiles, or chemical or biological weapons. 

MISCELLANEOUS. You are solely responsible for installation, management and operation of the Software Product. Bosch's failure to exercise or enforce any right or provision of this EULA shall not operate as a waiver of such right or provision. The parties agree that each provision of this EULA is intended to be construed to be enforceable to the fullest extent possible. If any provision or part of a provision of this EULA is held to be unlawful, void, or unenforceable, that provision or part of the provision shall be deemed severable from this EULA and not affect the validity and enforceability of any remaining provisions. 
Please be advised that personal data will be processed by Bosch for the purpose of maintenance of the end user product. In compliance with the European and local data protection regulation, you are able to have the personal information rectified, amended or deleted. To this effect, please send your request to:

Bosch Automotive Service Solutions 
28635 Mound Road 
Warren
MI 48092 
USA

APPLICABLE LAW. This EULA shall be governed by and construed in accordance with the laws of the State of Michigan, without giving effect to any principles of conflicts of laws. Your use of the Software Product may also be subject to other local, state, national or international laws.